Privacy Policy

Last Updated: March 2026

Rafael Enterprises ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our business, including through our website, phone, and SMS text messaging services.

Business Information

Business Name: Rafael Enterprises
Address: PO Box 842391, Houston, TX 77284-2391
Phone: 281-859-8757
Email: info@rafaelenterprises.com

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the information above.

Information We Collect

We may collect personal information that you voluntarily provide when interacting with our business. This information may include:

Name
Phone number
Email address
Service address
Appointment or service details
Communication preferences

If you communicate with us via SMS text messaging, we may collect your mobile phone number and the content of your messages.

How We Use Your Information

We use your information to operate and improve our services, including to:

Schedule and confirm service appointments
Send appointment reminders and job updates
Provide estimates, invoices, or billing information
Respond to customer inquiries and provide support
Maintain customer service records
Improve our services and customer experience

SMS Text Messaging

By providing your phone number and opting in to receive messages, you consent to receive SMS text messages from Rafael Enterprises related to the services we provide.

These messages may include:

Appointment reminders
Service updates or scheduling notifications
Customer service communications
Billing or invoice notifications

Message frequency may vary depending on your service activity.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

Getting Help

For assistance, reply HELP to any text message or contact us directly using the contact information listed above.

Standard message and data rates may apply depending on your mobile carrier.

How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information. Access to customer data is limited to authorized personnel who need the information to perform their job responsibilities.

While we take reasonable steps to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

Sharing of Information

Rafael Enterprises does not sell, rent, or trade your personal information.

We may share information with trusted service providers when necessary to operate our business. This may include:

Scheduling and service management platforms such as Jobber
Payment processing providers
Technology service providers that support our operations

These providers are required to protect your information and use it only for the services they perform on our behalf.

Your Rights

You may request to:

Access the personal information we hold about you
Update or correct your information
Request that we delete your information from our records
Opt out of communications

To make a request, please contact us using the contact information listed above.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Rafael Enterprises

Address: PO Box 842391, Houston, TX 77284-2391

Phone: 281-859-8757

Email: info@rafaelenterprises.com